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Cornelis Technical Documentation

Firmware Update Tool

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Preface

This document provides an overview of the changes introduced in this release. References to more detailed information are provided where necessary. The information contained in this document is intended as supplemental information only; it should be used in conjunction with the documentation provided for each component.

Software License Agreement

The software is provided under license agreements and may contain third-party software under separate third-party licensing. Refer to the license files provided with the software for specific details.

If You Need Help

Technical support for all Cornelis products is available 24 hours a day, 365 days a year.

For additional details:

New in This Release

The following features are new in this release:

  • Maintenance Updates

Firmware Components

This release contains the firmware components listed in the following table.

Firmware Components

Description

File Name

Version

Firmware Update Tool (includes updateAgent)

CN5000_FW_UPDATE_Agent-12.4.0.0.7.tgz

12.4.0



System Requirements

This section lists the supported hardware.

Supported Hardware

The following tables list the hardware supported in this release.

SuperNIC Products

Hardware

Description

CN5000 SuperNIC, CN5HFA2D5ALS

Dual Port, QSFP-DD, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5ALS

Single Port, QSFP, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5NLS

Single Port, QSFP, x16 PCIe Gen 5, Conduction-Cooled, Low Profile, Single



Installation Requirements

Refer to the CN5000 Maintenance and Troubleshooting Guide for instructions to update the switch firmware.

Best Practices
  • To obtain the most recent functional and security updates, Cornelis recommends that you download and install the latest versions of the CN5000 Omni-Path software and firmware. Software and Documentation are found in the Cornelis Customer Center.

  • To ensure optimal performance in your CN5000 fabric, it is important to review the Cornelis performance tuning recommendations in the CN5000 Performance Tuning Guide.

Issues

This section lists the resolved and open issues.

Resolved Issues

The following table lists issues that are resolved in this release.

Issues Resolved in this Release

ID

Description

Resolved in Release

STL-72988

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

12.4.0



Open Issues

The following table lists the open issues for this release.

Open Issues

ID

Description

Workaround

STL-77756

After updating the SuperNIC firmware using updateAgent, one or more SuperNIC cards in a multi-card system may remain in a "Pending" firmware state following an AC power cycle. Additional AC power cycles do not resolve the issue.

Re-run the updateAgent firmware update on the affected SuperNIC card(s).

To help ensure all cards complete the firmware update on the first attempt, fully power off the system (not just a power cycle) and wait at least one minute before powering back on, allowing all card capacitors to fully discharge.

STL-75609

The updateAgent tool may become stuck when downgrading SuperNIC firmware.

Use updateAgent -f when downgrading firmware.

STL-73195

When updating the SuperNIC firmware using updateAgent -v, the following error may occur:

While waiting for a response to PLDM type 05 and command code 14, a message with type 05 and command 15 was received 

Retry the updateAgent -v command.



Product Limitations

None.

Download PDF

Preface

This document provides an overview of the changes introduced in this release. References to more detailed information are provided where necessary. The information contained in this document is intended as supplemental information only; it should be used in conjunction with the documentation provided for each component.

Software License Agreement

The software is provided under license agreements and may contain third-party software under separate third-party licensing. Refer to the license files provided with the software for specific details.

If You Need Help

Technical support for all Cornelis products is available 24 hours a day, 365 days a year.

For additional details:

New in This Release

The following features are new in this release:

  • Maintenance Updates

Firmware Components

This release contains the firmware components listed in the following table.

Firmware Components

Description

File Name

Version

Firmware Update Tool (includes updateAgent)

CN5000_FW_UPDATE_Agent-12.3.0.0.11.tgz

12.3.0



System Requirements

This section lists the supported hardware.

Supported Hardware

The following tables list the hardware supported in this release.

SuperNIC Products

Hardware

Description

CN5000 SuperNIC, CN5HFA2D5ALS

Dual Port, QSFP-DD, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5ALS

Single Port, QSFP, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5NLS

Single Port, QSFP, x16 PCIe Gen 5, Conduction-Cooled, Low Profile, Single



Installation Requirements

Refer to the CN5000 Maintenance and Troubleshooting Guide for instructions to update the switch firmware.

Best Practices
  • To obtain the most recent functional and security updates, Cornelis recommends that you download and install the latest versions of the CN5000 Omni-Path software and firmware. Software and Documentation are found in the Cornelis Customer Center.

  • To ensure optimal performance in your CN5000 fabric, it is important to review the Cornelis performance tuning recommendations in the CN5000 Performance Tuning Guide.

Issues

This section lists the resolved and open issues.

Resolved Issues

None.

Open Issues

The following table lists the open issues for this release.

Open Issues

ID

Description

Workaround

STL-77756

After updating the SuperNIC firmware using updateAgent, one or more SuperNIC cards in a multi-card system may remain in a "Pending" firmware state following an AC power cycle. Additional AC power cycles do not resolve the issue.

Re-run the updateAgent firmware update on the affected SuperNIC card(s).

To help ensure all cards complete the firmware update on the first attempt, fully power off the system (not just a power cycle) and wait at least one minute before powering back on, allowing all card capacitors to fully discharge.

STL-75609

The updateAgent tool may become stuck when downgrading SuperNIC firmware.

Use updateAgent -f when downgrading firmware.

STL-73195

When updating the SuperNIC firmware using updateAgent -v, the following error may occur:

While waiting for a response to PLDM type 05 and command code 14, a message with type 05 and command 15 was received 

Retry the updateAgent -v command.

STL-72988

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

Run the updateAgent with the -m option, which will stop the Fabric Manager if it is running, and then automatically start it when firmware update is finished if it had been running.

Refer to the CN5000 Maintenance and Troubleshooting Guide, “Update the SuperNIC Firmware” for the full procedure.



Product Limitations

None.

Download PDF

Preface

This document provides an overview of the changes introduced in this release. References to more detailed information are provided where necessary. The information contained in this document is intended as supplemental information only; it should be used in conjunction with the documentation provided for each component.

Software License Agreement

The software is provided under license agreements and may contain third-party software under separate third-party licensing. Refer to the license files provided with the software for specific details.

If You Need Help

Technical support for all Cornelis products is available 24 hours a day, 365 days a year.

For additional details:

New in This Release

The following features are new in this release:

  • Maintenance Updates

Firmware Components

This release contains the firmware components listed in the following table.

Firmware Components

Description

File Name

Version

Firmware Update Tool

(includes updateAgent)

CN5000_FW_UPDATE_Agent-12.2.0.0.11.tgz

12.2.0



System Requirements

This section lists the supported hardware.

Supported Hardware

The following tables list the hardware supported in this release.

SuperNIC Products

Hardware

Description

CN5000 SuperNIC, CN5HFA2D5ALS

Dual Port, QSFP-DD, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5ALS

Single Port, QSFP, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5NLS

Single Port, QSFP, x16 PCIe Gen 5, Conduction-Cooled, Low Profile, Single



Installation Requirements

Refer to the CN5000 Maintenance and Troubleshooting Guide for instructions to update the switch firmware.

Best Practices
  • To obtain the most recent functional and security updates, Cornelis recommends that you download and install the latest versions of the CN5000 Omni-Path software and firmware. Software and Documentation are found in the Cornelis Customer Center.

  • To ensure optimal performance in your CN5000 fabric, it is important to review the Cornelis performance tuning recommendations in the CN5000 Performance Tuning Guide.

Issues

This section lists the resolved and open issues.

Resolved Issues

None.

Open Issues

The following table lists the open issues for this release.

Open Issues

ID

Description

Workaround

STL-77756

After updating the SuperNIC firmware using updateAgent, one or more SuperNIC cards in a multi-card system may remain in a "Pending" firmware state following an AC power cycle. Additional AC power cycles do not resolve the issue.

Re-run the updateAgent firmware update on the affected SuperNIC card(s).

To help ensure all cards complete the firmware update on the first attempt, fully power off the system (not just a power cycle) and wait at least one minute before powering back on, allowing all card capacitors to fully discharge.

STL-75609

The updateAgent tool may become stuck when downgrading SuperNIC firmware.

Use updateAgent -f when downgrading firmware.

STL-73195

When updating the SuperNIC firmware using updateAgent -v, the following error may occur:

While waiting for a response to PLDM type 05 and command code 14, a message with type 05 and command 15 was received 

Retry the updateAgent -v command.

STL-72988

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

Run the updateAgent with the -m option, which will stop the Fabric Manager if it is running, and then automatically start it when firmware update is finished if it had been running.

Refer to the CN5000 Maintenance and Troubleshooting Guide, “Update the SuperNIC Firmware” for the full procedure.



Product Limitations

None.

Download PDF

Preface

This document provides an overview of the changes introduced in this release. References to more detailed information are provided where necessary. The information contained in this document is intended as supplemental information only; it should be used in conjunction with the documentation provided for each component.

Software License Agreement

The software is provided under license agreements and may contain third-party software under separate third-party licensing. Refer to the license files provided with the software for specific details.

If You Need Help

Technical support for all Cornelis products is available 24 hours a day, 365 days a year.

For additional details:

New in This Release

The following features are new in this release:

  • Maintenance Updates

Firmware Components

This release contains the firmware components listed in the following table.

Firmware Components

Description

File Name

Version

Firmware Update Tool

(includes updateAgent)

CN5000_FW_UPDATE_Agent-12.1.2.0.1.tgz

12.1.2



System Requirements

This section lists the supported hardware.

Supported Hardware

The following tables list the hardware supported in this release.

SuperNIC Products

Hardware

Description

CN5000 SuperNIC, CN5HFA2D5ALS

Dual Port, QSFP-DD, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5ALS

Single Port, QSFP, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5NLS

Single Port, QSFP, x16 PCIe Gen 5, Conduction-Cooled, Low Profile, Single



Installation Requirements

Refer to the CN5000 Maintenance and Troubleshooting Guide for instructions to update the switch firmware.

Best Practices
  • To obtain the most recent functional and security updates, Cornelis recommends that you download and install the latest versions of the CN5000 Omni-Path software and firmware. Software and Documentation are found in the Cornelis Customer Center.

  • To ensure optimal performance in your CN5000 fabric, it is important to review the Cornelis performance tuning recommendations in the CN5000 Performance Tuning Guide.

Issues

This section lists the resolved and open issues.

Resolved Issues

The following table lists issues that are resolved in this release.

Issues Resolved in this Release

ID

Description

Resolved in Release

STL-73440

Running the updateAgent while the Fabric Manager is running may result in a segfault.

12.1.2

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

12.1.2



Open Issues

The following table lists the open issues for this release.

Open Issues

ID

Description

Workaround

STL-77756

After updating the SuperNIC firmware using updateAgent, one or more SuperNIC cards in a multi-card system may remain in a "Pending" firmware state following an AC power cycle. Additional AC power cycles do not resolve the issue.

Re-run the updateAgent firmware update on the affected SuperNIC card(s).

To help ensure all cards complete the firmware update on the first attempt, fully power off the system (not just a power cycle) and wait at least one minute before powering back on, allowing all card capacitors to fully discharge.

STL-75609

The updateAgent tool may become stuck when downgrading SuperNIC firmware.

Use updateAgent -f when downgrading firmware.

STL-73195

When updating the SuperNIC firmware using updateAgent -v, the following error may occur:

While waiting for a response to PLDM type 05 and command code 14, a message with type 05 and command 15 was received 

Retry the updateAgent -v command.

STL-72988

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

Run the updateAgent with the -m option, which will stop the Fabric Manager if it is running, and then automatically start it when firmware update is finished if it had been running.

Refer to the CN5000 Maintenance and Troubleshooting Guide, “Update the SuperNIC Firmware” for the full procedure.



Product Limitations

None.

Download PDF

Preface

This document provides an overview of the changes introduced in this release. References to more detailed information are provided where necessary. The information contained in this document is intended as supplemental information only; it should be used in conjunction with the documentation provided for each component.

Software License Agreement

The software is provided under license agreements and may contain third-party software under separate third-party licensing. Refer to the license files provided with the software for specific details.

If You Need Help

Technical support for all Cornelis products is available 24 hours a day, 365 days a year.

For additional details:

New in This Release

The following features are new in this release:

  • Maintenance Updates

Firmware Components

This release contains the firmware components listed in the following table.

Firmware Components

Description

File Name

Version

Firmware Update Tool (includes updateAgent)

CN5000_FW_UPDATE_Agent-12.1.1.0.1.tgz

12.1.1.0



System Requirements

This section lists the supported hardware.

Supported Hardware

The following tables list the hardware supported in this release.

SuperNIC Products

Hardware

Description

CN5000 SuperNIC, CN5HFA2D5ALS

Dual Port, QSFP-DD, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5ALS

Single Port, QSFP, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5NLS

Single Port, QSFP, x16 PCIe Gen 5, Conduction-Cooled, Low Profile, Single



Installation Requirements

Refer to the CN5000 Maintenance and Troubleshooting Guide for instructions to update the switch firmware.

Best Practices
  • To obtain the most recent functional and security updates, Cornelis recommends that you download and install the latest versions of the CN5000 Omni-Path software and firmware. Software and Documentation are found in the Cornelis Customer Center.

  • To ensure optimal performance in your CN5000 fabric, it is important to review the Cornelis performance tuning recommendations in the CN5000 Performance Tuning Guide.

Issues

This section lists the resolved and open issues.

Resolved Issues

None.

Open Issues

The following table lists the open issues for this release.

Open Issues

ID

Description

Workaround

STL-75609

The updateAgent tool may become stuck when downgrading SuperNIC firmware.

Use updateAgent -f when downgrading firmware.

STL-73440

Running the updateAgent while the Fabric Manager is running may result in a segfault.

Disable the Fabric Manager prior to running the updateAgent.

STL-73195

When updating the SuperNIC firmware using updateAgent -v, the following error may occur:

While waiting for a response to PLDM type 05 and command code 14, a message with type 05 and command 15 was received 

Retry the updateAgent -v command.

STL-72988

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

Run the updateAgent with the -m option, which will stop the Fabric Manager if it is running, and then automatically start it when firmware update is finished if it had been running.

Refer to the CN5000 Maintenance and Troubleshooting Guide, “Update the SuperNIC Firmware” for the full procedure.



Product Limitations

None.

Download PDF

Preface

This document provides an overview of the changes introduced in this release. References to more detailed information are provided where necessary. The information contained in this document is intended as supplemental information only; it should be used in conjunction with the documentation provided for each component.

Software License Agreement

The software is provided under license agreements and may contain third-party software under separate third-party licensing. Refer to the license files provided with the software for specific details.

If You Need Help

Technical support for all Cornelis products is available 24 hours a day, 365 days a year.

For additional details:

New in This Release

The following features are new in this release:

  • Maintenance Updates

Firmware Components

This release contains the firmware components listed in the following table.

Firmware Components

Description

File Name

Version

Firmware Update Tool (includes updateAgent)

CN5000_FW_UPDATE_Agent-12.1.0.0.59.tgz

12.1.0



System Requirements

This section lists the supported hardware.

Supported Hardware

The following tables list the hardware supported in this release.

SuperNIC Products

Hardware

Description

CN5000 SuperNIC, CN5HFA2D5ALS

Dual Port, QSFP-DD, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5ALS

Single Port, QSFP, x16 PCIe Gen 5, Air-Cooled, Low Profile, Single

CN5000 SuperNIC, CN5HFA1Q5NLS

Single Port, QSFP, x16 PCIe Gen 5, Conduction-Cooled, Low Profile, Single



Installation Requirements

Refer to the CN5000 Maintenance and Troubleshooting Guide for instructions to update the switch firmware.

Best Practices
  • To obtain the most recent functional and security updates, Cornelis recommends that you download and install the latest versions of the CN5000 Omni-Path software and firmware. Software and Documentation are found in the Cornelis Customer Center.

  • To ensure optimal performance in your CN5000 fabric, it is important to review the Cornelis performance tuning recommendations in the CN5000 Performance Tuning Guide.

Issues

This section lists the resolved and open issues.

Resolved Issues

None.

Open Issues

The following table lists the open issues for this release.

Open Issues

ID

Description

Workaround

STL-75609

The updateAgent tool may become stuck when downgrading SuperNIC firmware.

Use updateAgent -f when downgrading firmware.

STL-73440

Running the updateAgent while the Fabric Manager is running may result in a segfault.

Disable the Fabric Manager prior to running the updateAgent.

STL-73195

When updating the SuperNIC firmware using updateAgent -v, the following error may occur:

While waiting for a response to PLDM type 05 and command code 14, a message with type 05 and command 15 was received 

Retry the updateAgent -v command.

STL-72988

STL-72556

When updating firmware in a CN5000 SuperNIC in a management node, updateAgent times out when the FM is running at the same time.

Run the updateAgent with the -m option, which will stop the Fabric Manager if it is running, and then automatically start it when firmware update is finished if it had been running.

Refer to the CN5000 Maintenance and Troubleshooting Guide, “Update the SuperNIC Firmware” for the full procedure.



Product Limitations

None.